Contact information

Velmara business and customer service

Contact Information

Business identity

Store name:
Velmara

Legal operator:
ICAFAL 2026 SL

Business address:
Sanjuanistas, 10
Monzón Huesca 22400
Spain

Commercial Registry

Section 8, Sheet HU 16499, Entry 1

Customer service contact

Email:
contact@velmara.shop

Phone:
+34919934057

Website:
velmara.shop

Live chat support:
Available

Chatbot support:
Available

Preferred contact method:
Email

Support hours:
Monday to Friday, 9:00 AM to 5:00 PM (GMT +1)

Order assistance

For order, delivery, return or refund assistance, include the order number and the email address used at checkout.

For a damaged, incorrect or defective product, include clear photographs where relevant.

Do not send a product back before receiving return authorization and return instructions from Velmara.